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Airline Lounges Area General Manager

Company: Sodexo
Location: Newark
Posted on: February 1, 2025

Job Description:

Role OverviewMentoring a team, running a business, and partnering with clients all come together in this role.Sodexo Live! Airport Lounges is seeking to bring on a Area General Manager of Airport Lounge Operations for our Lufthansa Airlines client, to be based in the Newark International Airport in Newark, NJ. Combine your proven leadership and Hospitality Management technical expertise to enhance existing (or new) client programs. BILINGUAL SPANISH STRONGLY PREFERRED. This position works closely with our client while managing the daily operations of food production and service in the 3 lounges inside the airport in Newark, Boston, and Dulles. This candidate will have a strong financial background and previous experience in a multi-unit role in corporate services and/or restaurants. A high volume ($10M/YR +), strong concept GM may be considered for this role as well.What You'll DoThe successful candidate will:

  • Monitor operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.
  • Develop business plans and budgets with each account GM that support the System and District goals - Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.
  • Act as Central Point of Contact for Client Liaison, promoting a solid business partnership - assists in contract negotiations for the system.
  • Maintain Quality & Company Standards - reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.
  • Be responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promote and support workplace diversity initiatives.
  • Provide strategic leadership to the respective units within the system to maintain client satisfaction and retention.What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
    • Medical, Dental, Vision Care and Wellness Programs
    • 401(k) Plan with Matching Contributions
    • Paid Time Off and Company Holidays
    • Career Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.What You BringIs this opportunity right for you? We are looking for candidates who:
      • Have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
      • Are open to a flexible schedule.
      • Will have oversight and continued innovation of catering and food service offerings.
      • Have prior fiscal accountability including budget forecasting.
      • Have a proven ability to control food and labor costs within the department.
      • Possess strong leadership and administrative skills (including the ability to successfully hire and train an exceptional staff).
      • Can foster strong client and customer relationships.
      • Have culinary production experience and a strong background in safety and sanitation compliance.
      • Can manage multiple priorities, demonstrate professional communication skills, and have a passion for a high level of customer service.Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete .Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experienceMinimum Management Experience - 5 yearsMinimum Functional Experience - 5 years
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Keywords: Sodexo, East Orange , Airline Lounges Area General Manager, Executive , Newark, New Jersey

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