Future Inventory Team Lead, Google Store

Company: Acosta Sales & Marketing
Location: New York
Posted on: February 1, 2025

Job Description:

DESCRIPTIONThe Future Google Inventory Team Lead will be expected to support the Assistant Manager, Inventory. They must combine their passion for great consumer service with inventory excellence to create a world class consumer experience in Google's newest retail store. Team Leads will serve as support for customer escalations, working to effectively and professionally resolve issues, also utilizing those skills to mentor employees on handling escalations. The Team Lead must also have an extensive knowledge of brand products and services in order to effectively empower the associates to drive an interactive consumer experience by promoting the latest brand mobile devices, phones, tablets, wearables and accessories. They will lead the way in delivering a transformational experience in-store by recommending product and service solutions to fit their needs. The Team Lead will work closely with all brand and agency management, as well as associates within the store, to build and maintain strong relationships, maintain morale, while providing the absolute best consumer experience.We are looking to build our roster for future Google Store openings; we will contact you when we have openings in your region.RESPONSIBILITIES

• Lead and promote radically helpful environment by supporting product flow from receiving to customer purchase.
• Supervise and execute operational tasks including cycle counts, replenishment, reporting, visual standards, stock flow and stockroom organization.
• Manage omni-channel systems including buy online and pick up in store.
• Manage spare parts inventory and store supply inventory.
• Process receiving, shipping, transfers including chargebacks and damaged goods.
• Mentor, train and foster team environment to deliver customer centric operational excellence.
• Supervise inventory preparation for new product launches, execute visual merchandising directives and communicate critical inventory levels.
• Work closely with leadership to anticipate and plan for changing inventory and staffing needs.
• Meet & greet customers, assist with sales and complete transactions when necessary.
• Ability to act as first line to de-escalate and resolve customer issues.
• Ability to address and support Inventory associate questions.QUALIFICATIONS
  • 3+ years working in high volume retail, stockroom, shipping & receiving, or warehouse inventory.
  • 1-3 years' previous leadership experience in the telecommunications or consumer service related industry.
  • Effective communication, presentation and interpersonal skills.
  • Strong organizational skills with attention to detail.
  • Experience working with any of the larger consumer electronics stores technology.
  • Demonstrates passion for leading edge technology and product solutions.
  • Possess strong written and verbal communication, and working knowledge of G-Suite.
  • Have a strong working knowledge of standard operating procedures.
  • Experience conducting coaching and positive reinforcement.
  • Ability to motivate team.
  • Ability to work flexible hours, including evenings, weekends and holidays.Along with competitive pay, we offer a comprehensive benefits program.
    • Medical, Dental, Vision, and Telehealth.
    • Basic Life Insurance and AD&D.
    • 401(k) Plan with Company Match.
    • Legal Insurance.
    • Company Paid Employee Assistance Program (EAP).
    • Employee Discount Program.
    • Tuition Reimbursement (Degree and Professional Certification Programs).
    • Bonus Opportunities + Technology Reimbursement.
    • Access to Use Approved AI Tools.
    • Excellent Recognition Programs.
    • Committed to Development with Dedicating a Day for this Purpose Quarterly and Providing Programs for Leadership Development and Management Essentials.
    • Actively Promotes from Within.
    • Represent a Company Dedicated to a Sustainable Future.ABOUT USAcosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.Acosta and its subsidiaries is an Equal Opportunity Employer.We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.By submitting your application you agree with and accept the Job Category: AdministrationPosition Type: Full timeBusiness Unit: MarketingSalary Range: $27.00 - $34.00Company: Mosaic Sales Solutions US Operating Co, LLCReq ID: 3877
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Keywords: Acosta Sales & Marketing, East Orange , Future Inventory Team Lead, Google Store, Professions , New York, New Jersey