Customer Adoption Manager
Company: VirtualVocations
Location: Newark
Posted on: January 28, 2025
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Job Description:
A company is looking for a Customer Adoption Manager to oversee
the post-sales journey and ensure successful onboarding for new
customers.
Key Responsibilities:
Manage the transition between Sales and Customer Success,
validating customer details and onboarding requirements
Conduct platform demos and orientation calls to enhance the initial
user experience and gather essential customer information
Perform regular audits of customer progress, identifying engagement
gaps and implementing strategies to drive revenue generation
Required Qualifications:
Proven experience in customer onboarding, adoption management, or
customer success in a SaaS or tech environment
Assertive communicator capable of influencing cross-functional
teams and ensuring accountability
Exceptional organizational skills with a focus on detail and
follow-up
Strong understanding of both start-up and corporate sales
cycles
Analytical mindset with the ability to review data and track key
adoption metrics
Keywords: VirtualVocations, East Orange , Customer Adoption Manager, Executive , Newark, New Jersey
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