Support Engineer
Company: VirtualVocations
Location: Brooklyn
Posted on: January 23, 2025
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Job Description:
A company is looking for a Support Engineer, Customer
Success.
Key Responsibilities
Lead and manage customer support tickets and staffing
Troubleshoot technical issues and perform root cause analysis
Create and maintain knowledge management systems for
documentation
Required Qualifications
Extensive background in Customer Support management
Exposure to AI Model Development and Model Risk Management
Familiarity with ticketing systems and integrations
Experience with cloud deployments such as AWS, Azure, or Google
Cloud
US Eastern Time zone availability
Keywords: VirtualVocations, East Orange , Support Engineer, Engineering , Brooklyn, New Jersey
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here to apply!
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