Service Desk Agent
Company: VirtualVocations
Location: Newark
Posted on: January 24, 2025
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Job Description:
A company is looking for a Service Desk Agent - Part Time.
Key Responsibilities
Answers moderately complex questions and handles support for
hardware, software, and applications
Escalates complex issues to resolver teams or vendors as needed
Supports L1 agents with day-to-day queries related to client
incidents and requests
Required Qualifications
High School Diploma or GED required
May require technical certification or an Associate Degree
Generally, 1-2 years of experience in the area of
responsibility
Eligibility for required authorizations from the U.S. Government
may be necessary
Keywords: VirtualVocations, East Orange , Service Desk Agent, Sales , Newark, New Jersey
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