Desktop Technologies Administrator

Company: Metropolitan Jewish Health System
Location: New York
Posted on: January 25, 2025

Job Description:

MJHS is a large not-for-profit health system in the Greater New York area. Our range of health services include home care, hospice and palliative care for adults and children, rehabilitation and nursing care at Menorah and Isabella Centers, and the research based MJHS Institute for Innovation and Palliative Care. We also offer Elderplan/HomeFirst: health plans for Medicare and dual-eligible individuals. As a not-for-profit organization, many of our programs and services are made possible through the generosity of grateful families, corporate donors and grants, as well as our own employees.At MJHS, quality care is our mission. We are committed to creating a workforce as diverse as our community. We have a great culture; we offer great benefits that include a work/life balance and competitive rates.MJHS attracts individuals who see their work as a calling as well as a job. Professionals in every job category have stated that they appreciate being left to make their own decisions, are encouraged to voice their opinions, and are given the necessary breathing room to do their work with minimal supervision. Yet, at the same time, they feel that management and their co-workers are solidly behind them and readily accessible.Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence.

• In this role, you will specialize in researching and implementing technological solutions to address complex challenges
• Ensuring timely project completion and quality standards
• Ability to work in group settings and perform individual tasks, leveraging strong problem-solving skills to deliver effective results
• Maintains images for Corporate workstations, notebooks, and tablets
• Provides technical resources to advise and assist other IS staff
• Evaluate customer requests for services and recommend hardware and software solutions
• Analyzes and recommends procedures to alleviate repeated problems. Review deadlines and priorities, discuss assignments and the impact of proposed solutions on computer operations and service to users with management
• Assists user community by troubleshooting problems and finding solutions.
  • College degree, preferred; High School Diploma or equivalent, in combination with experience in the Information Services field, required.
  • Minimum 5+ years in an Information technology role, Strong analytical skills, Software Troubleshooting, Adaptability, Strong Documentation skills, and Excellent customer service attitude.
  • Proficient in Windows 10 and 11, Microsoft Office 365 cloud management, Disk imaging, and OS deployment, Software Packaging, Checkpoint, Help Desk Service Management, MDM solutions, VDI Technology (AVD), Microsoft Certifications are a plus.
  • Ability to work independently or without direct supervision.
  • Ability to organize and prioritize multiple projects, frequently with conflicting deadlines.
  • Strong organizational skills.
  • Strong interpersonal skills.
  • Strong problem solving and critical analysis skills.
  • Strong written and verbal communication skills.
  • Detail oriented.
  • Valid driver's license

Keywords: Metropolitan Jewish Health System, East Orange , Desktop Technologies Administrator, IT / Software / Systems , New York, New Jersey