Manager, Adoptions & Transport
Company: ASPCA
Location: Pawling
Posted on: February 2, 2025
Job Description:
Summary:Are you passionate about helping animals in need and
eager to advance the field of animal welfare? Do you thrive in a
dynamic, complex, highly collaborative environment? If so, the role
of Manager, Adoptions & Transport at the ASPCA's new Recovery &
Rehabilitation Center (R&R Center) in Pawling, NY might be
right for you! - - -The Manager, Adoptions & Transport is
responsible for the effective and efficient placement of animals
through direct adoptions and transfer. The person in this role
introduces potential adopters to appropriate dogs, ensuring it is a
safe and positive interaction for all involved, and works with
internal partners to arrange and carry-out transport of adoptable
dogs to adoption events and placement partners. - - -The successful
candidate is a true collaborator, working closely and consistently
with colleagues in the R&R Center and across the ASPCA, as well
as directly with adopters, to find healthy, happy placement for
dogs as quickly as possible. - - -Recovery & Rehabilitation Center
Overview & Upcoming Launch--- -The R&R Center in Pawling, NY,
is a unique program dedicated to providing integrated sheltering,
behavioral, and medical care for canine victims of cruelty. The
R&R Center team works closely with ASPCA teams in New York City
to help animals rescued in partnership with the NYPD. - - -This
position has a target start date of June 2, 2025.
-Responsibilities:Responsibilities include but are not limited
to:--- -Functional Duties (60%) -
- Manage the day-to-day functions of the R&R Center's
Placement & Transport Program, including internal transport between
ASPCA facilities, transfer partner placement, and direct adoptions
-
- Work closely with NYC teams to ensure transport arrangements
have been for incoming animals and that all transports are safe and
humane - -
- Collaborate with the veterinary team to plan timely transport
to emergency and specialty veterinarians as needed - -
- Work with behavior, veterinary, and care teams to determine
which placement avenues are most appropriate for each dog,
arranging internal and external transfers as appropriate -
- Proactively monitor placement pipeline, ensuring adequate
resources to expedite placement -
- Maintain open lines of communication with the Adoption Center
in NYC, arranging transfer and/or exchange of animals based on the
greatest potential for successful and expedient placement -
- Maintain up to date knowledge of each dog in care and ready for
placement -
- Gather and review relevant medical, behavioral, and photo/video
animal information and submit to Centralized Placement to
facilitate partner placement -
- Provide biographical information for public facing dog adoption
profiles -
- Ensure a non-judgmental, positive approach to direct adoption
and in coaching accommodations and good choices with prospective
adopters -
- Work directly with adopters to ensure high quality placements,
creating a positive experience for dogs and potential adopters,
eliminating ineffective barriers to adoption -
- Collaborate with veterinary, behavioral, and sheltering
colleagues to develop a transition plan for each dog, minimizing
post-adoption setbacks and pain points for placement partners and
adopters - -
- Conduct post-adoption follow-up calls and/or emails and serve
as the main point of contact for adopters in need of advice or
assistance post-placement -
- Serve as the primary point of contact for placement partners
with questions about dogs available for transfer and dogs that have
recently been transferred to their care -
- Maintain handling skills and develop strong collaborative
relationships with colleagues by participating in playgroup,
behavior treatment, loading dogs for transport, veterinary exams,
and humane euthanasia as needed and when appropriate - - -People
Management (30%) -
- Provide direct oversight of Coordinator, Adoptions and
Coordinator, Transport - -
- Ensure team adheres to standard operating procedures,
protocols, and regulatory requirements, and maintain accurate
records of compliance activities--------- -
- Arrange tasks and resources effectively to optimize workflow
and ensure efficiency--- -
- Set clear, achievable team goals, inspiring and motivating team
members to perform at their best--- -
- Facilitate ample and open communication within and across
teams------ -
- Directly and immediately address conflict and concerns as the
arise, ensuring difficult conversations are productive, respectful,
and meaningful------ -
- Monitor and evaluate employee performance, fostering growth by
providing coaching, regular and timely feedback, and formal
appraisals--- - -Administrative and Operational Duties---(10%) -
- Work with R&R Center leadership to create, review, and
update standard operating procedures and operational documents to
align with all regulatory requirements--- -
- Attend and meaningfully contribute to all relevant R&R
Center and ASPCA meetings -
- Accurately track and report time worked, time off, and
work-related expenses------ -
- Responsibly steward R&R Center assets------ - -Core Values
-Exemplifies the ASPCA's Core Values: -
- Has Commitment and dedication to improving the lives of animals
-
- Demonstrates Ownership and feels responsible for outcomes -
- Believes in Team - that we are stronger together -
- Seeks to Elevate others and reimagine what is possible -
- Focuses on Impact, specifically making change for animals -
-Education and Work Experience -
- High School Diploma or GED required, B.S. or B.A. preferred -
- Minimum of 2 years of management experience -
- Professional or volunteer experience with animal adoptions in a
shelter setting is preferred -
- 5 or more years driving experience preferred -
- Experience in animal transportation or veterinary/animal
shelter services preferred -
- Fear Free - Shelter Program certification (approximately 5
hours) required or completed within 60 days of hire--- -
-Qualifications - -
- Must provide a valid driver's license upon hire and pass a
motor vehicle history check demonstrating a safe driving history.
As part of the driving requirements of this role, must also pass a
Department of Transportation Medical Exam. -
- Ability and willingness to travel up to 10% of the time------ -
- Available to work a flexible schedule, including days,
evenings, weekends, and holidays------ -
- Fluent in the use of MS Word, Excel, PowerPoint; familiarity
with shelter software systems or Salesforce a plus------ -
- Excellent written and oral communication skills--- -
- Able to regularly witness animals suffering medically and/or
behaviorally--- -
- Comfortable with humane euthanasia in theory and in
practice------ -
- Displays concern for the safety and well-being of self, animals
and others, especially under stress--- -
- Fosters collaboration by creating strong connections with
colleagues at all levels and in all areas--- -
- Builds strong work relationships based on trust, respect, and
listening to understand--- -
- Freely and generously shares knowledge, skills, and expertise
with others------ -
- Demonstrates genuine interest in the thoughts, ideas, and
expertise of others------ -
- Proactively problem-solves and takes appropriate initiative to
implement solutions------ -
- Flexible; can easily adapt to changes and help others do the
same------ -
- Resilient; bounces back from difficult and disappointing
situations quickly--- -
- Strong and adaptable people manager--- -
- Artfully flexes management and coaching styles to best support
diverse individuals------ -
- Cultivates a climate in which diverse perspectives are
solicited, encouraged, valued, and respected------ -
- Ability to set a clear direction and inspire others to work
towards shared goals--- -
- Sets a high standard by leading with transparency, integrity,
honesty and strong ethical principles--- -
- Unafraid of hard conversations and approaches them openly,
quickly, and kindly------ -
- Views conflict as generative, using disagreement to drive
innovation, improve communication, clarify and articulate values,
and build stronger relationships------ -
- Values training and education for self and team, ensuring ample
access to learning opportunities------ -
- Ability to work in a variety of environments and weather
conditions, including indoor climate-controlled spaces where it may
be noisy and outdoors where surfaces may be wet or uneven and
extreme heat, cold, or precipitation is possible - -
- Ability to sit for extended periods while working at a desk or
computer - -
- Ability to lift and carry animals (50 pounds unassisted, 100
pounds with assistance) and equipment, such as food bags, bedding,
and cleaning supplies - -
- Comfort and ability to handle and restrain animals safely and
humanely, particularly in stressful situations - - -
- Ability to work in a physically demanding environment that
requires standing, walking, bending, squatting, and/or kneeling for
extended periods of time - -
- Work involves exposure to chemical and biological hazards such
as medications, cleaning products, urine, feces, blood, and sharp
objects - - -
- Ability to wear appropriate Personal Protective Equipment,
including but not limited to disposable coveralls, respirators or
face masks, and booties - -Compensation and Benefits:--- -
-Starting pay for the successful applicant will depend on a variety
of factors, including but not limited to education, training,
experience, location, business needs, internal equity, market
demands or budgeted amount for the role. The target hiring range is
for new hire offers only, and staff compensation may increase
beyond the maximum hiring range based on performance over time. The
maximum of the hiring range is reserved for candidates with the
highest qualifications and relevant experience. The expected hiring
salary range for this role is set forth below and may be modified
in the future.------------ - -The target hiring range for this role
is $70,000 - $75,000 annually. -For more information on our
benefits offerings, visit our website.------ - ---- - -Stay
Connected - Join Our Talent Community------ - -If you are
interested in joining our team but do not see a position listed
that fits your experience or interests, please visit our website to
join our Talent Community and stay connected to future
opportunities with the ASPCA.------ - - -Qualifications:See above
for qualifications details. - -Language:EnglishEducation and Work
Experience:High School Diploma - -Our EEO Policy:The ASPCA is an
Equal Employment Opportunity employer. - All qualified applicants
will receive consideration for employment without regard to race,
color, creed, religion, sex, national origin, ancestry, gender,
gender identity or expression, age, marital or domestic partner
status, citizenship status, sexual orientation, disability, genetic
information, military or veteran status, or any other
characteristic protected by applicable federal, state or local
laws, regulations or ordinances.Applicants with disabilities may be
entitled to a reasonable accommodation under the terms of the
Americans with Disabilities Act and certain state or local laws. -
A reasonable accommodation is a change in the ASPCA's standard
application process, which will ensure an equal employment
opportunity without imposing undue hardship on the ASPCA. - Please
inform the ASPCA's People Team if you need an accommodation in
order to complete any forms or to otherwise participate in the
application process.Individuals seeking employment are considered
without regards to race, color, creed, religion, sex, national
origin, ancestry, gender, gender identity or expression, age,
marital or domestic partner status, citizenship status, sexual
orientation, disability, genetic information, military or veteran
status, - or any other characteristic protected by applicable
federal, state or local laws, regulations or ordinances.ASPCA is an
Equal Opportunity Employer (M/F/D/V).About Us:
The ASPCA was founded in 1866 on the belief that animals are
entitled to kind and respectful treatment by humans and must be
protected under the law. As a 501(c)(3) not-for-profit corporation
with more than two million supporters nationwide, the ASPCA is
committed to preventing cruelty to dogs, cats, equines, and farm
animals throughout the United States.The ASPCA is headquartered in
New York City, where we maintain a full-service animal hospital,
spay/neuter clinic, mobile spay/neuter and primary pet care
clinics, a rehabilitation center for canine victims of cruelty,
kitten nursery, adoption center, and two community veterinary
centers.The ASPCA also operates programs and services that extend
nationwide. We assist animals in need through on-the-ground
disaster and cruelty interventions, behavioral rehabilitation,
animal placement, legal and legislative advocacy, and the
advancement of the sheltering and veterinary community through
research, training, and resources.At the ASPCA, we are committed to
fostering a collaborative and compassionate culture and we welcome
all voices to contribute to our lifesaving mission. Our staff
represent a vast array of backgrounds and diversity dimensions,
bringing with them valuable experiences and perspectives. They join
the ASPCA to learn, grow, and continually do their best work on
behalf of animals. We are inspired by our staff, partners, and the
communities we support across the country who work to improve
animal lives. We are committed to diversity, equity, and inclusion
at the ASPCA because it elevates our organizational culture, aligns
with our Core Values, and enables us to move further and faster
toward the ASPCA's vision - that all animals live good lives;
valued by society, protected by its laws, and free from cruelty,
pain and suffering.Applicants that are residents of Colorado: Per
CO Senate Bill 23-058, we cannot generally request or require any
age-related information (i.e., age, DOB, attendance or graduation
dates from an educational institution) on an initial employment
application; this includes any age-related inquiries in the initial
interview. We are permitted to require/request additional
application materials; if those materials contain any age-related
information, an applicant may redact the information before
submitting an initial employment application.
Keywords: ASPCA, East Orange , Manager, Adoptions & Transport, Executive , Pawling, New Jersey
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