Service Delivery Manager

Company: VirtualVocations
Location: Newark
Posted on: February 1, 2025

Job Description:

A company is looking for an Oracle Service Delivery Manager.

Key Responsibilities

Coordinate support resources and facilitate communication with customers, internal partners, and vendors
Manage and oversee 24x7 support operations delivered by a global team
Ensure excellence in service delivery to guarantee customer satisfaction and minimize downtime

Required Qualifications

A minimum of 10 years of applicable industry experience in delivering Enterprise IT Services
3 to 5 years managing teams as part of an IT Service Delivery organization
Proven ability to manage multiple accounts and engagements across various industries and technologies
Demonstrable experience managing customers and delivery of IT services
Bachelor's degree preferred

Keywords: VirtualVocations, East Orange , Service Delivery Manager, Executive , Newark, New Jersey

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