General Manager

Company: United Site Services
Location: Old Bridge
Posted on: February 1, 2025

Job Description:

About USS

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

Primary Purpose

The General Manager is a dynamic leadership role responsible for overseeing, optimizing, and growing USS business in the assigned geography. This role will have full Profit and Loss (P&L) accountability and will spearhead both sales and operational requirements to achieve growth and profitability goals. This collaborative position works with Regional Vice Presidents, Operations Managers/Supervisors, and sales leaders to achieve overall growth targets, with full P & L accountability. The ideal candidate will be a forward thinker who can navigate various challenges and changes within the organization.

Essential Functions

• Lead an exceptional team of high-performing operations and sales professionals, strategically guiding them to surpass targets and excel within the designated geography.
• Create a strategic plan focused on maximizing growth and productivity in line with the overall growth strategy of USS.
• Seek out opportunities for expansion and growth by developing new business relationships.
• Adhere to USS standards for excellence, quality, and customer satisfaction.
• Provide leadership, training, and development to the team.
• Supervise daily activities, allocate performance objectives, and verify their achievement
• Manage and coordinate sales and operational activity for assigned locations.
• Recommend measures to improve operational practices and the quality of customer care.
• Work with various departments to resolve customer service issues.
• Analyze and report on sales and operational activities to meet objectives and profitability goals.
• Collaborate with the Regional Senior Vice President to develop and implement standard practices and efficiency recommendations.
• Ensure DOT compliance.
• Supervise the administration of the company's safety program.
• Spearhead employee development initiatives and conduct regular performance reviews, fostering a culture of continuous improvement and professional growth.
• Cultivate a positive, inclusive, and safety-centric work environment characterized by mutual respect, open communication, and collaboration.
• Undertake any additional duties and responsibilities as assigned, demonstrating adaptability and versatility in addressing evolving organizational needs and priorities.
• Perform other duties as assigned
  
  Qualifications
  
  QUALIFICATIONS
  
  EDUCATION
  Min/Preferred
  Education Level
  Description
  Minimum 4 Year / Bachelors Degree or equivalent combination of education and experience. EXPERIENCE
  Minimum Years of Experience
  Maximum Years of Experience
  Comments
  7
  of years related experience
  
  ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES
  
  • Customer Service
  • Teamwork
  • Time Management
  • Organization
  • Effective Communication
  • Sales Excellence
  • Operational Excellence
  • Decision Making and Problem Solving
  • Have experience with multi-stop routing systems & dispatch procedures
  • Computer knowledge (Navision, Microsoft Office & routing/logistics software)
  • Excellent written and verbal communication skills
  • Knowledge of financial statements
  • Experience managing a budget
  • Knowledge of all company assets in inventory
  • Knowledge of proper cleaning, repair, service, and maintenance of those assets
  • Valid Driver License
    
    Physical Requirements
    
    PHYSICAL REQUIREMENTS
    
    Demand
    Frequency
    Sit while answering phones or reply to emails
    Frequent
    Use hands and fingers to handle, control or feel objects tools or controls
    Frequent
    Repeat the same movements when entering data
    Frequent
    See details of objects that are less than a few feet away
    Frequent
    Speak clearly so listeners can understand
    Frequent
    Understand the speech of another person
    Frequent
    Focus on one source of sound and ignore others
    Frequent
    Hear sounds and recognize the difference between them
    Frequent
    See differences between colors, shades and brightness
    Frequent
    
    Walk up to 30 minutes at a time without exertion Frequent
    Enter and exit equipment by stepping and kneeling
    Frequent
    Lift up to 40lbs from your waits to your shoulders
    Frequent
    Lift 30lbs from the floor to your head
    Frequent
    Crouch and squat
    Frequent
    Push 100lbs and pull 100lbs horizontally
    Frequent
    
    Benefits Summary
    
    All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
    
    • Holiday & Paid Time Off (pro-rated for Part-Time employees)
    • Medical/Pharmacy
    • Dental
    • Vision
    • Employer-Paid Short-Term Disability
    • Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
    • Voluntary Employee Life & Accidental Death and Dismemberment
    • Voluntary Spousal Life
    • Voluntary Dependent Life
    • Hospital Indemnity, Accident and Critical Illness
    • Commuter/Transit Account
    • Healthcare Flexible Spending Account
    • Dependent Care Flexible Spending Account
    • Health Savings Account
    • 401(k) with employer match
    • Employer-Paid Employee Assistance Program (EAP)
    • Employee DiscountsAt United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.
      
      Salary Range
      
      $125,000.00 - $190,000.00 / year
      
      Pay Transparency Statement
      
      At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.
      
      EEO Statement
      
      EEO STATEMENT
      
      United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity or expression , age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Keywords: United Site Services, East Orange , General Manager, Executive , Old Bridge, New Jersey