Customer Support Agent

Company: VirtualVocations
Location: Brooklyn
Posted on: January 27, 2025

Job Description:

A company is looking for a Customer Support Agent to join their team.

Key Responsibilities:

Provide timely and accurate support to users via email, live chat, and phone
Resolve user issues related to account management, transactions, and general inquiries
Collaborate with other departments to resolve complex issues

Required Qualifications:

Previous experience in a customer support role, preferably within the cryptocurrency or financial services industry
Proficiency in using support software and CRM tools
Basic understanding of cryptocurrencies and blockchain technology is a plus

Keywords: VirtualVocations, East Orange , Customer Support Agent, Sales , Brooklyn, New Jersey

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