Experienced Customer Service Rep-Moyer Indoor Outdoor HVAC

Company: Moyer & Son Inc
Location: Hatfield
Posted on: February 1, 2025

Job Description:

Moyer Indoor Outdoor is hiring !!!!! We are looking for a dynamic Customer Service Representative in our Hatfield, PA location. This person will be the first voice our customers hear when they call our HVAC/Plumbing Division. This is NOT a remote position, but will be in our new Customer Service Center in Hatfield, PAThe requirements and responsibilities of a Moyer Customer Service Representative are:Excellent Customer Service Skills and related experience with inbound customer service callsAble to communicate effectively over the phone, email and textUnderstand that all calls are priorities!Quickly troubleshoot issues and work to resolve them to satisfactionEfficiently enter information into a database to generate a service callAble to learn new computer programsAssist on special projectsWilling to cross train to learn other Moyer Indoor Outdoor divisionsPrevious plumbing or HVAC customer experience highly desirableThis is a full time opportunity. All full time Moyer Indoor Outdoor Customer Service Representatives enjoy benefits including:Business Casual work environmentMedical/Dental/Vision insurance available for employees and dependents the first of the month after 60 days of employmentPaid Time off after 90 days of employment401(k) with company matchPaid WEEKLY!Non smoking campusGenerous employee discounts on all Moyer products and servicesEOECome join us at Moyer and Son! Serving our customers since 1869, we are in our 5th generation of continual family ownership!Compensation details: 20-22 Yearly SalaryPI35d0b8af9018-25660-36471998

Keywords: Moyer & Son Inc, East Orange , Experienced Customer Service Rep-Moyer Indoor Outdoor HVAC, Professions , Hatfield, New Jersey