Customer Account Coordinator

Company: Gellert Global Group
Location: Paramus
Posted on: February 1, 2025

Job Description:

Gellert Global Group consists of many of the leading North American food importing companies (Atalanta Corporation, Camerican International, Finica, Tipico Cheese Products) and has been importing food products for over 100 years. The combined revenues of GGG exceed $1.7 billion. GGG companies provide strength in sourcing, insurance, finance, logistics, food safety, and information technology, and supply the needs of retailers, distributors, food service chains, hotels, cruise lines, and food manufacturers alike.

Camerican is seeking an accurate and efficient Customer Account Coordinator who will work under the supervision of a Sales Support Specialist in ensuring successful delivery of products to our customers.

Responsibilities include but not limited to:


Process orders with accuracy and review accordingly
Escalate order issues to Senior Support pertaining to pricing and/or inventory levels
Coordinate customer samples
Monitor warehouse transfers
Monitor orders in conjunction with logistics department
Update database with inconsistent shipments
Maintain database and generate reports
Systematically solve problems in order to find the most efficient solution


Skills & Qualifications:


2 years' experience in sales support and/or customer service required
Proficiency in Microsoft Office - strong Excel skills a must
Experience in VIP/1World Sync a plus
Ability to prioritize tasks to ensure timely completion and deadlines are met
Excellent verbal and written communication skills
Ability to work independently, yet also be a team player
Positive attitude and strong work ethic


Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role.


Health: Medical, dental and vision insurance, Company-paid life, accident and long-term disability insurance, flexible spending accounts
Wealth: Competitive pay, annual bonus opportunity, matching 401(k) with immediate vesting upon enrollment, generous employee referral program
Happiness:

Professional Growth: Online training courses, virtual and classroom development experiences, education assistance program
Work-Life Balance: Paid-time off, parental leave, flexible work schedules (subject to your location and role)
Team Building: Employee engagement and recognition programs, wellness, philanthropic and DE&I initiatives, Company-sponsored celebrations, and team-building events




The Gellert Global Group of companies is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state, or local law. Gellert Global Group is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr@gellertglobalgroup.com.
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Keywords: Gellert Global Group, East Orange , Customer Account Coordinator, Other , Paramus, New Jersey