Hospitality Ambassador

Company: The Dead Rabbit - NYC
Location: New York
Posted on: February 1, 2025

Job Description:

Role OverviewWe are seeking a charismatic Host to deliver exceptional customer experiences at The Dead Rabbit NYC.This role is an integral part of our team, and we are looking for someone who embodies our core values of being brilliant, evolving, service-oriented, and transparent.Responsibilities

• Embody our core values and consistently deliver world-class experiences.
• Welcome customers with our unique 'Welcome Home' hospitality philosophy.
• Excellently execute our core customer experience pillars, FACTS: fantastic food, authentic Irish hospitality, quality cocktails, elite-level serves of our Trifecta, and speed.
• Follow standard operating procedures for opening and closing, daily and weekly cleaning tasks.
• Consistently follow hosting etiquette and technical aspects of the role.
• Adhere to The Dead Rabbit's team member handbook.
• Perform related duties as requested by leadership teams.
• Work collaboratively with other team members and communicate effectively.Requirements
  • Experience in customer-facing roles with a hospitality orientation.
  • Able to learn, grow, and take constructive criticism.
  • Must be ambitious, disciplined, and enthusiastic.
  • Passionate about food, wine, beer, spirits, and cocktails.
  • Excellent communication and interpersonal skills.
  • Availability to work a variety of schedules.
  • Able to work in a fast-paced environment and stand for long periods.What We Offer
    • Competitive hourly pay and tips.
    • Comprehensive medical, dental, and vision insurance.
    • Paid Time Off and parental leave.
    • Discounts throughout The Dead Rabbit's group of bars.
    • Team Member assistance and wellness programs.
    • Flexible scheduling.
    • Team Member recognition and rewards.
    • Opportunities for upward mobility.

Keywords: The Dead Rabbit - NYC, East Orange , Hospitality Ambassador, Other , New York, New Jersey