IT Business Solutions Specialist

Company: VirtualVocations
Location: New York
Posted on: February 1, 2025

Job Description:

A company is looking for an IT Business Solutions Specialist II to provide support in a virtual call center environment.

Key Responsibilities

Manage inbound customer inquiries and provide support for business process and technology issues
Conduct high-level training sessions for end users on various applications
Maintain records of customer interactions and work with internal teams to resolve complex issues

Required Qualifications

Bachelor's degree or equivalent work experience
Typically requires 2+ years of related work experience
Experience in the title industry and real estate is a plus

Keywords: VirtualVocations, East Orange , IT Business Solutions Specialist, Other , New York, New Jersey

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