Complaint Handling Associate

Company: VirtualVocations
Location: Staten Island
Posted on: February 1, 2025

Job Description:

A company is looking for a Complaint Handling Intake Associate (Remote/Flexible).

Key Responsibilities:

Analyze and process complaints to ensure proper coding and assessment
Assess reportability for low-risk complaints using decision trees
Maintain accurate documentation related to complaints and special projects

Required Qualifications:

AS degree in a technical or scientific discipline, or a High School Diploma with 2 years of relevant experience
Preferred experience in complaint handling
Ability to organize and prioritize tasks effectively
Proficiency in PC skills, including word processing and spreadsheets
Ability to work in a high-stress environment and make quick decisions

Keywords: VirtualVocations, East Orange , Complaint Handling Associate, Other , Staten Island, New Jersey

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