Call Monitor
Company: VirtualVocations
Location: Newark
Posted on: February 1, 2025
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Job Description:
A company is looking for a Call Monitor, responsible for
monitoring and analyzing calls within the Inside Loan Agent
Division.
Key Responsibilities
Review calls for adherence to established rules and guidelines
Provide feedback on areas of improvement to management
Input data related to call evaluations into the computer system
Required Qualifications
1-2 years of customer service, call center, or sales experience
Proficiency with Microsoft Office programs such as Word, Excel, and
Outlook
Ability to work independently and multitask
High School Diploma or equivalent; some college preferred
1 or more years of experience in the mortgage or real estate
industry preferred
Keywords: VirtualVocations, East Orange , Call Monitor, Other , Newark, New Jersey
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