Manager, Technical Operations & Risk Communication

Company: Disability Solutions
Location: New Brunswick
Posted on: February 1, 2025

Job Description:

Johnson & Johnson is currently recruiting for a Manager, Technical Operations & Risk Communication to join our team! This position will be located in our New Brunswick, NJ office and operate on a hybrid schedule.At Johnson & Johnson, the Technical Operations & Risk organization is responsible for looking holistically at external risks impacting J&J and strengthening the foundations of our technical and operational functions to convert incoming opportunities into tangible success.The Manager, Technical Operations & Risk Communications will be responsible for communication activities in support of several global enterprise functions within the Technical Operations & Risk (TO&R) organization, including Engineering & Property Services. The Manager, Technical Operations & Risk Communications, will develop, shape and implement integrated communication plans for various TO&R functions, and serve as a strategic advisor to business leaders across TO&R-including E&PS.Engineering & Property Services (E&PS) takes care of all J&J buildings around the world providing end to end services from Real Estate, Engineering & Strategic Project Delivery to Facilities Management. We have a profound influence on the entire J&J Enterprise, providing innovative workplaces (including 800 sites) where our employees can collaborate and grow, and delivering flexible site solutions which enable our business to best serve our important customers and patients.Key Responsibilities:Executive & Organizational Communications:

• \r
• Serve as a strategic communications counselor to the global heads of TO&R and their leadership teams.
• Lead the development and execution of strategic employee communications in support of the TO&R global functions, such as E&PS, highlighting the ways in which these organizations contribute to our J&J Credo, deliver on our TO&R promise and advance our TO&R strategic priorities.
• Educate and inspire employees to uphold and continuously improve our commitments to safety, quality, compliance and sustainability.
• Collaborate across GCA to drive proactive and coordinated enterprise communications at key tentpole moments such as Patient Safety Day, Engineering & Property Services Innovation Showcase, news related to our global facilities, etc.
• Partner with leadership teams to engage and inspire employees through a cadence of organizational engagements (such as Town Halls and Senior Leader Meetings) designed to strengthen connection to leadership, ensure alignment with our strategic areas of focus and share progress against our key priorities.\rOperational Communications:
  • \r
  • Foster continuous collaboration with the broader EEX and TO&R communications teams to ensure alignment between global and regional communications programs and channels.
  • Partner with TO&R leaders, sector supply chain communications leads, and colleagues in the Enterprise & Employee Engagement team (EEX) to support risk management/business continuity activity, and uncover and amplify compelling stories that demonstrate our Credo commitment.
  • Proactively identify and apply key outcomes metrics to communication practices, and provide insights that drive confidence, integration and alignment. Develop metrics and assess impact.
  • Closely collaborate with broader TO&R communications teams to understand engagement metrics and design strategies to drive continuous improvement.\rExternal Communications:
    • \r
    • Develop and refine our core narratives for E&PS and other TO&R functions to clearly and consistently communicate the value we bring to the sectors and J&J enterprise.
    • Develop and source stories that communicate the ways in which E&PS and other TO&R functions are protecting the health and safety of patients, HCPs, employees and communities to showcase J&J's innovative approach to enterprise risk management.
    • Identify opportunities to proactively communicate our work in safeguarding patients worldwide from illicit trade and ensuring the integrity of our products, and our investments in advancing our integrated intelligence capabilities and implement AI to further strengthen our efforts in protecting patients and our brand.
    • Lead initiatives designed to elevate our Thought Leadership in E&PS and across other TO&R functions.
    • Reactively respond to media inquiries related to TO&R.
    • Ensure alignment and pull through of internal communications strategy across multiple teams within the Technical Operations & Risk global organization.
    • Monitor, measure, and improve day-to-day communication projects and programs using a continuous improvement mentality; analyze metrics and performance indicators to recommend improvements and drive more effective global communication.\r\r\r\r

Keywords: Disability Solutions, East Orange , Manager, Technical Operations & Risk Communication, IT / Software / Systems , New Brunswick, New Jersey