IT Client Relationship Manager

Company: VirtualVocations
Location: Newark
Posted on: January 23, 2025

Job Description:

A company is looking for a Manager, IT Client Relationship Managers.

Key Responsibilities

Perform staff reviews, coaching, and overall HR management for the team
Ensure team members lead regular check-in meetings with clients to discuss satisfaction and ongoing projects
Act as an escalation point for critical client issues and manage communication with stakeholders

Required Qualifications

3+ years of technical experience required
3+ years in progressively responsible management roles
ITIL Foundations certification required; ITIL Practitioner or above desired
Microsoft MCP or equivalent certification required
Strong organizational and time management skills

Keywords: VirtualVocations, East Orange , IT Client Relationship Manager, IT / Software / Systems , Newark, New Jersey

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