Manager - Mobility & Mac DevOps Engineer

Company: Disability Solutions
Location: Raritan
Posted on: February 1, 2025

Job Description:

The role will be the technical manager focused on Mobile device and Mac device management, endpoint security, automation, and application management for Johnson & Johnson globally. This person will further deep technical collaborations technology service teams as well as technology vendors and be accountable for service design, development, testing, release, updates, hardware evaluation and selection, and ongoing lifecycle management. This role serves as a key work with other teams within Johnson & Johnson Technology, including peers within the End User Computing teams, Productivity & Collaboration, Regional teams, Service Delivery & Support, Information Security and Risk Management, Business Technology organizations, partnering to overcome obstacles and drive continuous improvement. This position's location will be in Raritan, NJ, New Brunswick, NJ, Titusville, NJ or remote work the in the U.S.\rMain Responsibilities:

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• Engineer solutions for J&J's anywhere workforce by enabling modern management, automation, endpoint analytics, remote provisioning/onboarding, remote support capabilities, security tools and policies that balance risk management and end user experience.
• Provide domain expertise on Mac management in the enterprise, including migration from JAMF Pro to Microsoft Intune.
• Serve as lead for team's automation efforts, including client-side scripting and workflow orchestration with ServiceNow team.
• Develop new enterprise services and capabilities to address security and compliance risks while enabling global business needs. This includes expanding Mac as a Choice to a broader set of users.
• Evaluate and implement emerging use cases for GenAI in End User Compute domain.
• Work with multi-functional teams including Legal, Compliance, Business Technology teams, Information Security and Risk and Management to create policies and implement technical solutions to carry out those policies.
• Ensure alignment with requirements that support onsite, hybrid and remote workstyles.
• Closely monitor vendor's roadmap, release notes and feature sets.
• Work closely with other End User Compute teams (Windows Core OS team, automation, virtualization, device strategy), Productivity & Collaboration as well as Service-Delivery and Operations teams to ensure an efficient and consistent end user experience.
• Leverage tools like Databricks, Nexthink, PowerBI and Graph to generate reports to enable data-driven decisions and monitor impact of service.
• Understand industry-leading solutions and trends for assigned technologies and apply those as appropriate.
• Interact and collaborate with partners on key service considerations that align with product vision, features and roadmap.
• Technical areas of responsibility:
• Microsoft Intune and integration with Entra ID
• JAMF Cloud
• Apple Business Manager (ABM), Device Enrollment Program (DEP), and Automated Device Enrollment (ADE)
• Mobile application publishing, deployment, and lifecycle management
• Microsoft Conditional Access
• Policy management through configuration profiles
• Operating system updates and management
• Mac software packaging, deployment, and lifecycle management
• macOS automation/scripting\r\r

Keywords: Disability Solutions, East Orange , Manager - Mobility & Mac DevOps Engineer, Engineering , Raritan, New Jersey