Practice Office Associate - MedPhones

Company: Northwell Health
Location: Rockville Centre
Posted on: January 21, 2025

Job Description:

Job Description:
Responsible for receiving incoming telephone calls in a prompt and courteous manner, greeting patients, verifying demographic/insurance, collecting co-payments/deductibles, and various clerical duties.
Job Responsibility:

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• Promptly and professionally answers telephone calls, and if appropriate routes them appropriately.
  
• Organizes messages and delivers them promptly to the necessary individual.
  
• Greet patients and guests in a courteous and professional manner.
  
• Verify insurance coverage and demographic information.
  
• Obtain insurance referrals and authorizations.
  
• Direct patients to appropriate waiting or clinical areas.
  
• Explain financial obligation to patients or responsible parties and collect. copayments/co-insurance/deductibles as required.
  
• Facilitate or create appointments for follow-up care, diagnostics procedures, physical therapy, or pain management.
  
• Other duties as assigned by a manager or supervisor.
  
  Job Qualification:
  
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  • High school diploma or general equivalency diploma (GED).
    
  • Minimum one year of relevant experience working in a medical facility or related field.
    
    Additional Details:
    
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    • *Strictly a non-patient facing role*
      
    • Position will be changing offices: Rockville Centre to Garden City, must be able to reliably commute
      
      Minimum one year experience in customer service or reception, preferably in a health care environment.*Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Keywords: Northwell Health, East Orange , Practice Office Associate - MedPhones, Administration, Clerical , Rockville Centre, New Jersey